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ITsVISTA KB-Link: KB947784

February 20th, 2008 · Leave a Comment · 270 views
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Customized information is lost on a Windows Vista-based computer if you restart the computer while you are running the OOBE Wizard for the first time

Consider the following scenario

  • You purchase a computer that has Windows Vista preinstalled.
  • You run the Out of Box Experience (OOBE) Wizard during the setup process for the first time.
  • You restart the computer while the wizard is running.

In this scenario, you discover that certain customized information is lost after the OOBE Wizard has finished running.

There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB947784-x86.msu
64-Bit Download: Windows6.0-KB947784-x64.msu

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB947784.

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