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ITsVISTA KB-Link: KB943170

A Windows Vista-based computer may crash when a SATA hard disk drive uses Parallel Advanced Technology Attachment (PATA) mode

Consider the following scenario:

  • You are running a Windows Vista-based computer.
  • The computer has a Serial Advanced Technology Attachment (SATA) hard disk drive that has full disk encryption capability.

However, when the SATA hard disk drive uses Parallel Advanced Technology Attachment (PATA) mode, the hard disk drive may stop responding. In this situation, the computer may crash.

There is a download that resolves this issue. See Hotfixes for details.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB943170.

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