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ITsVISTA KB-Link: KB947235

Error message when you try to access a mapped drive that is mapped to a Windows XP-based computer from a Windows Vista-based computer: “System error 5 has occurred”

Consider the following scenario. You map a drive to a Windows XP-based computer from a Windows Vista-based computer. When you try to access the mapped drive from the Windows XP-based computer, you receive the following error message:

System error 5 has occurred.
Access is denied.

This problem occurs if the following conditions are true:

  • Both computers are members of a workgroup.
  • You do not give the Full Control shared permission to the Everyone group.
  • You give the Full Control shared permission to the Administrators group.

Note: This access failure occurs regardless of the NTFS file system permissions that are assigned to the mapped drive.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB947235.

Fix It
Microsoft has a way to automatically fix this problem, click the "Fix It" image to go to the Knowledge Base page that contains the download.

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