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ShopWindows Vista-based computer may stop responding when you install or uninstall some update packages for a USB HID component and and then restart the computer
After you install or uninstall an update package for a USB Human Interface Device (HID) component on a Windows Vista-based computer, the computer may stop responding. Additionally, you may receive the following message when the computer restarts:
Windows is configuring the updates
Note: This problem occurs only on a specific kind of Windows Vista-based computer.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB942693-x86.msu
64-Bit Download: Windows6.0-KB942693-x64.msu
This issue is resolved in SP1.For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB942693.
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