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ITsVISTA KB-Link: KB945925

The network adapter icon incorrectly displays a red “X” in the Manage Network Connections window in Windows Vista when the network adapter is connected

Consider the following scenario:

  • You are using a Windows Vista-based computer that has two network adapters.
  • Only one of the network adapters is connected.
  • You do one of the following:
    • You set up Windows Media Player 11 by using the Welcome to Windows Media Player 11 for Vista Wizard, and you select the Express Settings (recommended) setting.
    • You install third-party software, such as a CD burning program or a DVD burning program, or you install a program that plays DVDs.

In this scenario, the network adapter that is connected appears to be disconnected when you view the connection icon in the Manage Network Connections window. The connection status is updated correctly. However, the connection icon incorrectly displays a red “X.” This behavior does not affect actual connectivity.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB945925.

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