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ITsVISTA KB-Link: KB945680

A USB keyboard does not work after you restart a Windows Vista-based computer that has an NVIDIA 680i motherboard installed

Consider the following scenario:

  • You are running a Windows Vista-based computer that has an NVIDIA 680i motherboard installed.
  • You plug a USB keyboard into a USB port on the NVIDIA 680i motherboard.
  • You restart the computer.

In this scenario, the keyboard does not work. Additionally, a yellow exclamation mark (!) appears next to the USB device in Device Manager.

If you disconnect and then reconnect the keyboard while Windows Vista is running, the keyboard begins to work. However, this problem occurs again after you restart the computer.

There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB945680.

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