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ITsVISTA KB-Link: KB944960

Error message when you try to install a WSD printer on a Windows Vista-based computer after the first installation attempt fails: “Operation could not be completed (error 0×00000643)”

Consider the following scenario:

  • You are running a Windows Vista-based computer.
  • You use the Plug and Play service to install a Web Services for Devices (WSD) printer.
  • The installation process fails, or it is canceled. However, a WSD-only port is created.

When you try to use the Plug and Play service to install the same WSD printer again in this scenario, you receive the following error message:

Operation could not be completed (error 0×00000643).

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB944960.

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