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ShopError message when you try to shut down or to restart a Windows Vista-based portable computer that has Bluetooth devices installed: “Stop: 0×0000008Eâ€?
Consider the following scenario:
- You are running a Windows Vista-based portable computer that has Bluetooth devices installed.
- You hot-plug a PCI ExpressCard device into the computer.
- You try to shut down or to restart the computer.
In this scenario, you may receive the following error message:
Stop: 0×0000008E (0xC0000005, 0×8A317B80, 0xA624B9E8, 0×00000000)
bthport.sys - Address 8A317B80 base at 8A2F6000, DataStamp 4578eb6e
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB944054-x86.msu
64-Bit Download: Windows6.0-KB944054-x64.msu
This issue is resolved in SP1.For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB944054.
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