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ITsVISTA KB-Link: KB930597

Some registry-based policy settings are lost and error messages are logged in the Application log on a Windows XP-based computer or on a Windows Vista-based computer

You have a Microsoft Windows XP-based computer or a Windows Vista-based computer in a domain. Some registry-based policy settings are lost on the computer when either of the following conditions is true:

  • Group Policy settings are changed.
  • Group Policy settings have to be reapplied at set intervals to the computers in the domain.

Additionally, error messages that resemble the following may be logged in the Application log:

Message 1

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1096
Date: 26/04/2006
Time: 06:14:57
User: NT AUTHORITY\SYSTEM
Computer: Computer_Name
Description:
Windows cannot access the registry policy file, \\Domain.NET\SysVol\Domain.NET\Policies\{82787E36-87C9-4C34-AD95-72365A389553}\Machine\registry.pol. (The process cannot access the file because it is being used by another process.).

Message 2

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1043
Date: 26/04/2006
Time: 06:14:56
User:
Computer: Computer_Name
Description:
Windows cannot access the registry information at \\Domain.NET\SysVol\Domain.NET\Policies\{82787E36-87C9-4C34-AD95-72365A389553}\Machine\registry.pol. (The process cannot access the file because it is being used by another process.).
There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB930597.

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