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ShopYou may be unable to save a file in a Microsoft Office program on a Windows Vista-based computer
When you try to save a file in a Microsoft Office program on a Windows Vista-based computer, the save operation may fail. Additionally, a new 0-byte destination file may be generated.
This issue may occur if the following conditions are true:
- The client-side caching (CSC) feature is enabled.
- A program is monitoring the files or folders on the computer.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB938716-x86.msu
64-Bit Download: Windows6.0-KB938716-x64.msu
This issue is resolved in SP1.For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB938716.
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