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ITsVISTA KB-Link: KB943300

An application does not function correctly if you click Cancel during a scan operation when you use the Windows Image Acquisition scanner in an application on a Windows Vista-based computer

You use the Windows Image Acquisition (WIA) scanner on a Windows Vista-based computer to perform a scan in an application, such as Adobe Photoshop. If you click Cancel during the scan operation, the application does not function correctly. For example, you may experience one or more of the following symptoms:

  • You receive an error message.
  • The application stops responding.
  • The application crashes.
There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB943300.

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