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ITsVISTA KB-Link: KB942967

Error message when you try to download updates from Windows Update on a computer that is running Windows Vista: “Error 0×80070003 The system cannot find the path specified”

When you try to download updates from Windows Update on a computer that is running Windows Vista, you may receive an error message that resembles the following:

Error 0×80070003
The system cannot find the path specified.

Additionally, an entry that resembles the following may be logged in the WindowsUpdate.log file:

2007-03-17 12:14:47:639 6128 a54 Handler Post-reboot
		  status for package Package_for_KBxxxxx~31bf3856ad364e35~x86~~6.0.1.2:
		  0x80070003. 2007-03-17 12:14:47:639 6128 a54 Handler WARNING: Got
		  extended error: "POQ Operation LoadDefaultUserHive"

Note: The WindowsUpdate.log file is in the following location:

%Windir%\WindowsUpdate.log

Note: The entry in the WindowsUpdate.log file references an extended error that occurs when the system tries to load the Default User Hive.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB942967.

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