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ShopStop error message when you try to print content that includes a bitmap on a Windows Vista-based computer: “Stop 0×00000001″
When you try to print content that includes a bitmap on a Windows Vista-based computer, you may receive the following Stop error message:
Stop 0×00000001 (Parameter1, Parameter2, Parameter3, Parameter4)
This problem occurs if Windows Vista copies the bitmap from a user mode printer driver (UMPD).
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB942836-x86.msu
64-Bit Download: Windows6.0-KB942836-x64.msu
This issue is resolved in SP1.For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB942836.
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