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ITsVISTA KB-Link: KB942682

Error message when you try to use the Computer Management tool on a Windows Vista-based computer that has a USB card reader or a built-in card reader: “Windows - No Disk”

Consider the following scenario:

  • You are running a Windows Vista-based computer that has a USB card reader or a built-in card reader.
  • You try to use the Computer Management tool.

In this scenario, you may receive one of the following error messages.

Message 1

Windows - No Disk
There is no disk in the drive.
Please insert a disk into drive.

Message 2

Windows - no disk Exception
processing message - 0×0000013 Parameters parameters1parameters2parameters3parameters4

After you click any of the buttons in the error message, Windows Vista appears to work correctly.

This problem occurs if the following conditions are true:

  • The Removable Disks: Deny read access Group Policy setting and the Removable Disks: Deny write access Group Policy setting are enabled on the computer.
  • There is no media in the card reader.

Note: This problem may also occur under other conditions. For example, this problem may occur if the GrooveMonitor.exe process is running.

There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB942682.

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