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ITsVISTA KB-Link: KB940828

Event ID 5007 is logged in the Application log every time that you start a Windows Vista-based computer

Every time that you start a Windows Vista-based computer, the following event is logged in the Application log:

Event Source: WerSvc
Event Category: None
Event Type: Error
Event ID: 5007
Date: date
Time time
Event ID: 5007
User N/A
Computer: ComputerName
Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9.

This problem occurs when you install the software update that is mentioned in Microsoft Knowledge Base article 931174. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

931174 Update for the Windows Vista Customer Experience Improvement Program

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB940828.

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