ITsVISTA KB-Link: KB940059 | ITsVISTA

ITsVISTA KB-Link: KB940059

August 16th, 2007 · Leave a Comment · 338 views
Tags: inSP1

Severe video degradation and a Stop error may occur on a Windows Vista-based computer when you connect a USB Webcam

You connect a USB Webcam to a Windows Vista-based computer that is using an AMD chipset. Then, you may experience severe video degradation in both the video output of the Webcam and the video output of other video-based programs. You may also receive a Stop error on a blue screen. This problem occurs when the output resolution of the Webcam is set to 960 Ã— 720 or to a higher resolution.

There is a download that resolves this issue. See Hotfixes for details.

32-bit Download: Windows6.0-KB940059-x86.msu

64-Bit Download: Windows6.0-KB940059-x64.msu

This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB940059.

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