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ITsVISTA KB-Link: KB939159

An update to prevent a Background Intelligent Transfer Service (BITS) crash on a Windows Vista-based computer

When updates are being downloaded from Windows Update on a Windows Vista-based computer, you may experience the following symptoms:

  • A dialog box appears that indicates that the host process for Windows Services has stopped working.
  • After you restart the computer, you receive the following error message in a Windows Update dialog box:

    Some Updates were not installed
    Failed: xx updates
    Error(s) Found:
    Code 800706BA

  • An event that resembles the following is logged in the Application log:

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: date
    Time: time
    Computer: computer name
    User: N/A
    Description: Faulting application svchost.exe_BITS, version 6.0.6000.16386, time stamp 0×4549adc4, faulting module qmgr.dll, version 7.0.6000.16386, time stamp 0×4549bd9f, exception code 0xc0000005

There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB939159.

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