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ITsVISTA KB-Link: KB939159

An update to prevent a Background Intelligent Transfer Service (BITS) crash on a Windows Vista-based computer

UpdatesDescription: Install this update to resolve an issue in the Background Intelligenct Transfer Service (BITS).

Update type: Important

Release date: August 27, 2007

Applies to: All versions

Knowledge base: support.microsoft.com/kb/939159

Download link: 32-bit | 64-bit

Comments: When updates are being downloaded from Windows Update on a Windows Vista-based computer, you may experience the following symptoms:

  • A dialog box appears that indicates that the host process for Windows Services has stopped working.
  • After you restart the computer, you receive the following error message in a Windows Update dialog box:

    Some Updates were not installed
    Failed: xx updates
    Error(s) Found:
    Code 800706BA

  • An event that resembles the following is logged in the Application log:

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: date
    Time: time
    Computer: computer name
    User: N/A
    Description: Faulting application svchost.exe_BITS, version 6.0.6000.16386, time stamp 0×4549adc4, faulting module qmgr.dll, version 7.0.6000.16386, time stamp 0×4549bd9f, exception code 0xc0000005

This problem occurs because the Background Intelligent Transfer Service (BITS) state files are corrupted. This problem stops the host process for Windows Services. This behavior prevents you from using BITS to transfer files.

KB939159

There is a download that resolves this issue.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB939159.

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