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ITsVISTA KB-Link: KB938091

After you resolve an offline files synchronization conflict by using the “Keep both versions” option, the conflict occurs again on a Windows Vista-based computer

Consider the following scenario:

  • You set up an offline files synchronization partnership between a Windows Vista-based computer and a network share. After you do this, the files on the network share are copied to the Windows Vista-based computer.
  • When you work offline, you update both the network share and the copy.
  • When you try to synchronize the network share and the copy, you receive an error message that resembles the following:

    Sync conflicts have occured

  • In Windows Vista Sync Center, you use the Keep both versions option to resolve the conflict.

In this scenario, Sync Center indicates that the conflict has been resolved and that the synchronization is successful. However, when you synchronize the network share and the copy again, you receive the same error message.

This problem occurs if you use the Keep both versions option while you are working offline.

There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB938091.

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