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ITsVISTA KB-Link: KB932224

Package Manager can install only the first package when you extract two or more packages to the same folder in Windows Vista

In Windows Vista, the Package Manager tool can install only the first package when you extract two or more packages to the same folder.

For example, consider the following scenario:

  • On a computer that is running Windows Vista, you create a C:\Temp folder.
  • You download the following hotfix packages to this folder:
    • Windows6.0-KB929761-x86.msu
    • Windows6.0-KB932590-x86.msu
    • These hotfix packages are for hotfix 929761 and hotfix 932590.

  • You run the following commands to expand the hotfix packages:

    c:\temp>expand c:\temp\Windows6.0-KB929761-x86.msu -F:Windows6.0-KB929761-x86.cab c:\temp
    c:\temp>expand c:\temp\Windows6.0-KB932590-x86.msu -F:Windows6.0-KB932590-x86.cab c:\temp

  • You run the following commands to install the packages:

    start /w Pkgmgr /ip /m:c:\temp\Windows6.0-KB929761-x86.cab
    start /w Pkgmgr /ip /m:c:\temp\Windows6.0-KB932590-x86.cab

In this scenario, Package Manager installs only the package for hotfix 929761.

When this problem occurs, information that resembles the following may appear in the Cbs.log file:

2007-07-25 13:17:05, Info CBS Pkgmgr: called with: "Pkgmgr /ip /m:c:\temp\Windows6.0-KB932590-x86.cab"
2007-07-25 13:17:05, Info CSI 00000001@2007/7/25:20:17:05.165 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x64ee2e32 @0xf72c09
@0xf6d617 @0xf6dffc @0x772e36ed @0x776fa174)
2007-07-25 13:17:05, Info CBS Session: 29871864:3301734882 initialized.
2007-07-25 13:17:05, Info CBS Pkgmgr: Installing package from: c:\temp\Windows6.0-KB932590-x86.cab
2007-07-25 13:17:05, Info CBS Appl: detect Parent, Package: Package_1_for_KB929761~31bf3856ad364e35~x86~~6.0.1.1, Parent: Microsoft-
Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386, Disposition = 1003, VersionComp: 1, ServiceComp: 1, BuildComp: 1,
DistributionComp: 1, RevisionComp:1, Exist: 1

In this example Cbs.log file, Package Manager indicates that it will install the .cab file for hotfix 932590. However, it actually installs the Package_1_for_KB929761~31bf3856ad364e35~x86~~6.0.1.1 package. This is the hotfix 929761 package.

Note: This problem also applies to Windows Server 2008.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB932224.

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