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ITsVISTA KB-Link: KB939615

You cannot change the settings for a file backup operation or use Windows Task Scheduler to change the defrag schedule in Windows Vista

In Windows Vista, you may experience the following symptoms.

Symptom 1
When you try to use Windows Task Scheduler to change the defrag schedule, you may receive the following error message:

Transaction support within the specified file system resource manager is not started or was shut down due to an error.

Symptom 2
When you try to change the settings for a file backup operation, you may receive the following error message:

File backup could not save your automatic backup settings for the following reason:
Transaction support within the specified file system resource manager is not started or was shut down due to an error. (0×80071A91)

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB939615.

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