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ITsVISTA KB-Link: KB938724

An RTF document may be corrupted when it is opened in WordPad on a Windows Vista-based computer

When you use WordPad to open a Rich Text Format (RTF) document on a Windows Vista-based computer, the document may be corrupted. Specifically, the text may be damaged or missing. This problem may occur if the following conditions are true:

  • You use a right-click operation to create the document. For example, you right-click the desktop or any folder, you click New, and then you click Rich Text Document.
  • You are using any one of the following language versions of Windows Vista:
    • Bulgarian
    • Chinese
    • Czech
    • Estonian
    • Hindi
    • Hungarian
    • Latvian
    • Lithuanian
    • Polish
    • Romanian
    • Russian
    • Serbian Latin
    • Slovak
    • Slovenian
    • Thai
    • Turkish
    • Ukrainian
    • Uzbek Cyrillic
    • Uzbek Latin
There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB938724.

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