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ShopError message when you try to shut down Windows Vista: “The instruction at 0×77f05148 referenced memory at 0×96ac3ce4. The memory could not be written”
When you try to shut down a Windows Vista-based computer, you may receive an error message that resembles the following:
The instruction at 0×77f05148 referenced memory at 0×96ac3ce4. The memory could not be written.
When this problem occurs, the computer does not shut down as expected. This problem may occur only intermittently.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB937381-x86.msu
64-Bit Download: Windows6.0-KB937381-x64.msu
This issue is resolved in SP1.For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB937381.
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