ITsVISTA
Information that makes life easier when it comes to installing, managing, and using Windows Vista.
Start About FAQ Blogroll Shop

ITsVISTA KB-Link: KB937229

When you capture a screenshot on a Windows Vista-based computer, the screenshot unexpectedly includes the mouse pointer

On a Windows Vista-based computer, you can capture a screenshot by pressing PRINT SCREEN on the keyboard. However, the screenshot unexpectedly includes the mouse pointer.

This behavior occurs if the following conditions are true:

  • You have configured the computer to use the Windows Aero color scheme feature.
  • You either move the window or resize the window while you capture the screenshot.

Note: This behavior may also affect some third-party screen-capture programs such as Camtasia Studio.

There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB937229.

Get notified of new posts for FREE via RSS or E-mail

Subscribe to ITsVISTA!

Comments

  • There are no comments yet...Come on, share your thoughts!

Leave a Comment