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ShopThe system automatically restarts when you try to encrypt files or to decrypt files by using EFS on a computer that is running Windows Vista
Consider the following scenario:
- A third-party cryptographic service provider (CSP) is installed on a computer that is running Windows Vista.
- You log on to the system by using a smart card that stores the user credentials and the Encrypting File System (EFS) certificate.
- You try to encrypt files or to decrypt files by using EFS.
In this scenario, you receive the following warning message:
Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now.
Then, the system automatically restarts.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB937063-x86.msu
64-Bit Download: Windows6.0-KB937063-x64.msu
This issue is resolved in SP1.For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB937063.
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Comments
David
Dec 7, 2007 at 2:02 pm
How would I get the message to go away without deleting a bundle of files?
Joe
Dec 7, 2007 at 2:06 pm
If you click through to the KB article, there is a hotfix available. You can also look on my Hotfixes page to find a link to the hotfix.
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