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ITsVISTA KB-Link: KB935901

The screen may be black or the menu screen may be unresponsive in Windows Media Center in Windows Vista

You use a computer that is running Windows Vista Ultimate or Windows Vista Home Premium. When you use Windows Media Center to watch a DVD or to watch TV in full-screen mode, the computer goes to sleep. However, when the computer wakes up, the screen may be black. Or, the Media Center menu screen may be unresponsive.

Note: You may still hear audio by using the arrows on the keyboard to move around the Media Center menu.

There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB935901.

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