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ITsVISTA KB-Link: KB935427

When you transfer a file between a Windows Vista-based client computer and a file server, Windows Vista stops responding

You transfer a file between a Windows Vista-based client computer and a file server that is running a previous Windows operating system. Then, the Windows Vista-based client stops responding. This problem occurs if the following conditions are true:

  • Windows Vista and the file server use the Server Message Block (SMB) 1.0 protocol to transfer the file.
  • The network connection between the Windows Vista-based client computer and the file server is lost when you transfer the file. For example, the network cable is unplugged when you transfer the file.

Note: When you transfer a file between a Windows Vista-based client computer and a file server that is running a previous Windows operating system, Windows Vista uses the SMB 1.0 protocol to transfer files.

There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB935427.

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