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ITsVISTA Adobe KB-Link: KB402299

Cannot drag and drop an After Effects composition (Encore CS3 on Windows Vista)

When you drag and drop an Adobe After Effects file into the Project panel in Adobe Encore CS3, you see the following error message:

“The software that’s used to decode the media is not available on this system.”

For more information on this issue, including potential causes, workarounds, and resolutions, see: Adobe KB Article KB402299.

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