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ShopAn access violation occurs in the Explorer.exe process when you right-click a shared color printer and then click “Properties” in Windows Vista
In Windows Vista, when you right-click a shared color printer and then click Properties, an access violation occurs in the Explorer.exe process.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB937713-x86.msu
64-Bit Download: Windows6.0-KB937713-x64.msu
This issue is resolved in SP1.For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB937713.
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