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ITsVISTA KB-Link: KB937697

Error message when you try to install a shared printer when you have UAC turned off in Windows Vista: “Windows cannot connect to the printer”

When you try to install a shared printer when you have User Account Control (UAC) turned off in Windows Vista, you may receive an error message that resembles the following:

Connect to a Printer

Windows cannot connect to the printer.
The specified Print Monitor is unknown

This problem occurs after you click Install driver in the Printers dialog box. This problem may occur if the printer driver has a language monitor as part of the driver package.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB937697.

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