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ITsVISTA ATI KB-Link: 737-26589

June 5th, 2007 · Leave a Comment · 265 views
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AVIVO Video Converter created files in the iPod format do not play back on the iPod

The information in this article applies to the following configuration(s):

  • AVIVO Video Converter
  • Apple Quicktime
  • Apple iTunes
  • Catalyst Display Driver 7.2
  • Radeonâ„¢ X1950 series
  • Radeonâ„¢ X1900 series
  • Radeonâ„¢ X1800 series
  • Radeonâ„¢ X1650 series
  • Radeonâ„¢ X1600 series
  • Radeonâ„¢ X1550 series
  • Radeonâ„¢ X1300 series
  • Radeonâ„¢ X1050 series
  • Windows Vista 32-bit Edition
  • Windows Vista 64-bit Edition
  • Windows XP Professional
  • Windows XP Home Edition
  • Windows XP Media Center Edition
  • Windows XP Professional x64 Edition
  • Windows 2000 Professional

Symptoms:
When attempting to playback a video file converted to the iPod format by the AVIVO Video Converter in Apple Quicktime the user may be given the following error messages:

iPod Error 1

When attempting to sync the file to Apple iTunes for playback on the Apple iPod, users may be given the following error message:

iPod Error 2

For more information on this issue, including potential causes, workarounds, and resolutions, see: ATI KB Article 737-26589.

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