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ITsVISTA KB-Link: KB937097

Problems with the network, hard disk drive, or storage drivers cause a program to stop unexpectedly in Windows Vista

You start or run a network-capable program in Windows Vista. Then, the program stops unexpectedly (crashes) in either of the following cases:

  • When the program tries to read valid data from a remote storage medium.
  • When the program tries to write valid data to a remote storage medium.

Additionally, you receive an error message that resembles the following:

Program_name has caused an error and must be closed.
We apologize for the inconvenience. If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem. We have created an error report that you can send to help us improve Program_name. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB937097.

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