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ITsVISTA KB-Link: KB936824

The Safely Remove Hardware feature and the Windows Explorer “Eject” command do not work correctly with an Apple iPod that is connected to a Windows Vista-based computer

Consider the following scenario. You have an Apple iPod that is connected to a Windows Vista-based computer through a USB connection. Then, you disconnect the iPod from the computer. In this scenario, the data on the iPod may become corrupted.

This problem may occur if you use one of the following methods to disconnect the iPod:

  • You use the Safely Remove Hardware feature in the notification area to disconnect the iPod. Then, you disconnect the USB cable.
  • You use the Eject command in Windows Explorer to disconnect the iPod. Then, you disconnect the USB cable.
There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB936824.

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