Comments on: KB931768 ‘navcancl’ error crippling IE7 for some Vista users http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/ Just another WordPress weblog Thu, 11 Mar 2010 20:56:30 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: ie7 errors http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-2228 ie7 errors Thu, 19 Jun 2008 09:08:53 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-2228 [...] [...] [...] [...]

]]> By: GrrafNig http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-587 GrrafNig Fri, 15 Jun 2007 02:58:14 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-587 I was able to get around the problem of not having a Security tab on the TIF by creating the folder in the desired location, setting the security as detailed in Method 2, THEN moving the folder. The 1st attempt caused IE to lock up, but after a logoff/on and changing the setting WITHOUT IE running, it was successful and I was able to turn Protected Mode back on. Clearly there is an attribute for the folder (System) that prevents users from seeing the security tab. I was able to remove the system atttib iw "-h -s" (it failed with just "-s") and see all tabs, I was just not able to turn te system attrib back on. IE still appears to work OK though. I was able to get around the problem of not having a Security tab on the TIF by creating the folder in the desired location, setting the security as detailed in Method 2, THEN moving the folder. The 1st attempt caused IE to lock up, but after a logoff/on and changing the setting WITHOUT IE running, it was successful and I was able to turn Protected Mode back on. Clearly there is an attribute for the folder (System) that prevents users from seeing the security tab. I was able to remove the system atttib iw “-h -s” (it failed with just “-s”) and see all tabs, I was just not able to turn te system attrib back on. IE still appears to work OK though.

]]> By: James Snell http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-482 James Snell Thu, 17 May 2007 05:07:35 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-482 I'm glad Microsoft posted KB937409 and the reference to it in KB931768. I'm not glad that it took Microsoft over a week to respond to this issue. KB937409 describes 2 workarounds, but the 1st one defeats the purpose of IE's "Move Folder" feature, and the 2nd one either isn't doable on some versions of Vista or is missing a key piece of info (getting the Security tab in the folder Properties dialog). Also the article says to use these workarounds at the user's risk. So Microsoft still needs to release another update that fixes the bug in MS07-027 (KB931768). Workaround Method 1 (move the TIF folder back to its default location) worked, but it's highly unsatisfactory for users who moved the TIF folder for a good reason, such as wanting to prevent it from being backed up automatically. Workaround Method 2 (grant permissions to the TIF folder) I couldn't even complete, because step 6 refers to the Security tab of the Properties dialog for the TIF folder, but on my computer running Vista Home Premium no Security tab is displayed, only the General tab. (Note that between steps 4 and 5 there are two items missing, namely select the TIF folder, and then if it's not displayed, go to Tools > Folder Options > View tab and select Show hidden files and folders. Perhaps there's another setting somewhere that displays the Security tab in the Properties dialog for a folder, but I couldn't find it. Plainly Microsoft failed to test the instructions adequately before posting them, just as they failed to test the update adequately before releasing it.) I’m glad Microsoft posted KB937409 and the reference to it in KB931768. I’m not glad that it took Microsoft over a week to respond to this issue. KB937409 describes 2 workarounds, but the 1st one defeats the purpose of IE’s “Move Folder” feature, and the 2nd one either isn’t doable on some versions of Vista or is missing a key piece of info (getting the Security tab in the folder Properties dialog). Also the article says to use these workarounds at the user’s risk. So Microsoft still needs to release another update that fixes the bug in MS07-027 (KB931768).

Workaround Method 1 (move the TIF folder back to its default location) worked, but it’s highly unsatisfactory for users who moved the TIF folder for a good reason, such as wanting to prevent it from being backed up automatically.

Workaround Method 2 (grant permissions to the TIF folder) I couldn’t even complete, because step 6 refers to the Security tab of the Properties dialog for the TIF folder, but on my computer running Vista Home Premium no Security tab is displayed, only the General tab. (Note that between steps 4 and 5 there are two items missing, namely select the TIF folder, and then if it’s not displayed, go to Tools > Folder Options > View tab and select Show hidden files and folders. Perhaps there’s another setting somewhere that displays the Security tab in the Properties dialog for a folder, but I couldn’t find it. Plainly Microsoft failed to test the instructions adequately before posting them, just as they failed to test the update adequately before releasing it.)

]]> By: Joe http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-479 Joe Thu, 17 May 2007 03:44:55 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-479 Microsoft has responded. See http://itsvista.com/2007/05/microsoft-responds-to-ie7-navcancl-issue/ for details. Microsoft has responded. See http://itsvista.com/2007/05/microsoft-responds-to-ie7-navcancl-issue/ for details.

]]> By: micfly http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-465 micfly Tue, 15 May 2007 12:11:04 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-465 KB931768 update I was getting: file download security warning do you want to save this file? name: dnserror type: unknown file type, 6.38kb from: ieframe.dll save cancel Killed my internet connection and outlook mail server connection. Uninstalled the update and that fixed the problem. My temporary internet files where on another partition. I moved them back to the default location and reinstalled the update. So far it's working now. This is Windows Vista Home Premium. KB931768 update

I was getting:

file download security warning
do you want to save this file?
name: dnserror
type: unknown file type, 6.38kb
from: ieframe.dll
save cancel

Killed my internet connection and outlook mail server connection. Uninstalled the update and that fixed the problem.
My temporary internet files where on another partition. I moved them back to the default location and reinstalled the update. So far it’s working now. This is Windows Vista Home Premium.

]]> By: Jonathan http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-461 Jonathan Mon, 14 May 2007 15:59:48 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-461 I just found out that it was profile related, opened another (new) user profile.. and the issue was gone... chalk another one up to profile corruption... so, build a new user profile and this issue shouldn't plague you anymore... Have a fun one. .. hope this helps I just found out that it was profile related, opened another (new) user profile.. and the issue was gone… chalk another one up to profile corruption… so, build a new user profile and this issue shouldn’t plague you anymore…
Have a fun one. .. hope this helps

]]> By: Jonathan http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-460 Jonathan Mon, 14 May 2007 15:27:27 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-460 I have found this issue comming up at random on a few users pc's, usually turning off "protected mode" in ie settings fixes the issue... lemme know if it helps. also another work around (IN VISTA ONLY) try elevating the IE before launch (r.click run as admin) this is known to fix to... sometimes I have found this issue comming up at random on a few users pc’s, usually turning off “protected mode” in ie settings fixes the issue… lemme know if it helps.

also another work around (IN VISTA ONLY) try elevating the IE before launch (r.click run as admin) this is known to fix to… sometimes

]]> By: Rich http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-459 Rich Mon, 14 May 2007 14:06:16 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-459 Running XP Pro SP2. Temp files are in the default location. The only temp file location abnormality I see is a '.' in my username folder. ex. C:\Documents and Settings\username.domain\Local Settings\Temporary Internet Files Disabling the phishing filter provided a temporary fix. Way to go MS. Running XP Pro SP2. Temp files are in the default location. The only temp file location abnormality I see is a ‘.’ in my username folder.
ex. C:\Documents and Settings\username.domain\Local Settings\Temporary Internet Files

Disabling the phishing filter provided a temporary fix. Way to go MS.

]]> By: Chris http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-458 Chris Mon, 14 May 2007 07:20:30 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-458 I've installed & so far so good I’ve installed & so far so good

]]> By: Dell http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/comment-page-1/#comment-455 Dell Mon, 14 May 2007 02:24:13 +0000 http://itsvista.com/2007/05/kb931768-navcancl-error-crippling-ie7-for-some-vista-users/#comment-455 Interestingly I am having this problem on one of my user profiles (XPHome) but not another. When I look in my "add or remove pgms" for the particular update everyone is mentioning (KB931768), I don't even see it there to uninstall it. Switching off the phishing filter as suggested makes no difference. However, in my case, restoring my temp internet folder to the (standard?) location, as in the post above, seems to have solved the issue ... Even allowing me to then move it to yet another location without seeming to reintroduce the problem. Interestingly I am having this problem on one of my user profiles (XPHome) but not another. When I look in my “add or remove pgms” for the particular update everyone is mentioning (KB931768), I don’t even see it there to uninstall it. Switching off the phishing filter as suggested makes no difference. However, in my case, restoring my temp internet folder to the (standard?) location, as in the post above, seems to have solved the issue … Even allowing me to then move it to yet another location without seeming to reintroduce the problem.

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