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ITsVISTA KB-Link: KB935823

A computer may restart unexpectedly, and the operating system is rolled back to the previous operating system during an upgrade to Windows Vista

During an upgrade to Windows Vista from Microsoft Windows XP or from another version of Windows Vista, a computer may restart unexpectedly. When this problem occurs, the operating system is rolled back to the previous operating system.

Additionally, the following message is logged to the Setupact.log file:

Info SYSPRP SPPNP: Reinstalling devices on the system

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB935823.

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