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ITsVISTA KB-Link: KB935370

Issues that you may encounter when you open or are using a Microsoft Office Access database on a computer that is running Windows Vista

When you open or are using a Microsoft Office Access database on a computer that is running Windows Vista, you may encounter one or more of the following issues:

  • Access appears to stop responding.
  • Access responds very slowly.
  • Access exits unexpectedly or crashes.
  • An event that resembles the following is logged in the Application log:

    Log Name: Application
    Source: Application Hang
    Logged: Date_and_Time
    Event ID: 1002
    Task Category: (101)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Computer_Name
    Description: The program MSACCESS.EXE version Version_Number stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: Process_ID Start Time: Hexadecimal_Time Termination Time: Hexadecimal_Time

After you encounter one or more of these issues, you receive the following error message the next time that you open the database:

The document Database_Name caused a serious error the last time it was opened. Would you like to continue opening it?

When you open the database, you encounter the following issues:

  • All data in tables and queries shows as “#Name?”
  • You no longer see any objects in the navigation pane

This problem may occur if the following conditions are true:

  • The database that you are using is a shared database that resides on a Windows Vista-based computer.
  • Two or more Windows Vista-based computers are trying to use the database at the same time.

Note: If you run the beta versions of Windows Server Code Name “Longhorn,” you may also experience this problem.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB935370.

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