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ITsVISTA KB-Link: KB935263

The version information of an SMSC infrared receiver appears as garbled text or as “Not Available” when you view it in Device Manager in Windows Vista

When you use Device Manager to view the properties of an SMSC infrared receiver, the version information appears as garbled text. Or, “Not Available” appears instead of the version information.

This problem occurs if you install the SMSC Infrared Data Association (IrDA) driver that is on the Vista OEM Supplement DVD.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB935263.

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