Start
About
FAQ
Blogroll
ShopA “Web Services on Devices”-based printer appears as Offline after you wake a Windows Vista-based computer from sleep
You install a “Web Services on Devices” (WSD)-based printer on a computer that is running Windows Vista. After you do this, you put the computer to sleep, and then you wake it from sleep. However, when you view the Printers item in Control Panel, the status of the WSD-based printer appears as Offline. You expect the printer to resume online when you wake the computer from sleep.
There is a download that resolves this issue. See Hotfixes for details.
32-bit Download: Windows6.0-KB934455-x86.msu
64-Bit Download: Windows6.0-KB934455-x64.msu
This issue is resolved in SP1.For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB934455.
Digg
Mixx
Propeller
Slashdot
Stumble
Tips and Tricks
Windows Updates
Hotfixes
Keyboard Shortcuts
Vista's Services
Vista's Commands
Product Reviews
Glossary
Videos
Web Links
Comments
Ron
Aug 22, 2007 at 1:30 pm
I am currently experiencing this problem. I have an HP Pavilion TX1100 laptop running Vista Home Premium. I have it set up to print to a ‘local’ printer, which is actually a HP Deskjet D1300 printer attached to the network via a D-Link DP-301U print server. The PC prints using LPR
What happens is exactly as described in the article. If the laptop has been put to sleep, upon awakening, the status of the printer is shown as “offline”, and there appears to be no way to change this. While the printer is shown to be offline, I can browse into the print server, check it’s configuration, reset it, etc. I have also tried power cycling the printer and the print server, but this does not make the problem go away.
The problem resides within Vista, and the only solution is to reboot the PC.
Leave a Comment