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ITsVISTA KB-Link: KB933771

Windows Explorer stops responding or the Svchost.exe process stops responding when you try to copy encrypted files to a WebDAV resource in Windows Vista

In Windows Vista, the Svchost.exe process stops responding when you try to copy encrypted Encrypting File System (EFS) files to a Web Distributed Authoring and Versioning (WebDAV) resource. If you use Windows Explorer to do this, Windows Explorer stops responding. You may have to restart the computer.

Note: The Svchost.exe process hosts the WebClient service.

When you try to save an encrypted 2007 Microsoft Office document to a WebDAV resource, you may receive an error message that says that the document cannot be saved.

There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB933771.

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