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ITsVISTA Adobe KB-Link: KB401521

Adobe Creative Suite 3 application installer closes with error code 2739 in Windows Vista

When you install Adobe Creative Suite 3 or a stand-alone Creative Suite 3 application in Windows Vista, one or more of the following occur:

  • After you launch the Setup.exe file, the application returns the error message, “This software cannot be installed because JScript is not properly registered. Please repair JScript and then restart the installer”
  • The installer quits without an error message, though Setup.exe appears in the Task Manager.
  • You receive the error message, “Setup has encountered an error and needs to close. Error Code: 2739.”
  • Installer log displays the error message, “Error 2739: Could not access JavaScript runtime for custom action”
For more information on this issue, including potential causes, workarounds, and resolutions, see: Adobe KB Article KB401521.

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