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ITsVISTA KB-Link: KB933478

The Windows Experience Index rating may display an incorrect value when you start Windows Vista for the first time or if the Windows Experience Index runs before you update a driver

In Windows Vista, the Windows Experience Index rating may display a lower value than expected. You may experience this problem if either of the following conditions is true:

  • You start Windows Vista for the first time.
  • The Windows Experience Index runs before you update a driver.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB933478.

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