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ITsVISTA KB-Link: KB933164

The upgrade option is not available when you try to upgrade a computer to Windows Vista, and you receive the following message: “You must rename or remove before upgrade can continue”

When you try to upgrade a computer to Windows Vista, the upgrade option is not available. You receive the following message:

Upgrade has been disabled.
You must rename or remove FolderName before upgrade can continue.

Note: In this error message, one of the following folders appears instead of FolderName:

  • Windows
  • Users
  • ProgramData

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB933164.

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