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ITsVISTA KB-Link: KB932652

A Windows SideShow-compatible device or the related Gadgets do not work reliably in Windows Vista

You may experience any of the following problems when you use a Windows SideShow-compatible device in Windows Vista:

  • When you start the computer, or when you reset the Windows SideShow-compatible device, Gadgets that have previously been enabled are not loaded on the Windows SideShow-compatible device.
  • When you open the Windows SideShow item in Control Panel, you may see the following message shown for each gadget in the column that corresponds to your device:

    Not Compatible

  • The Language and Theme boxes in the Change Device Settings window are blank.
  • When you try to synchronize music or photos to your SideShow-compatible device by using Windows Media Player 11, the SideShow gadgets may fail and no longer work.
  • When you try to turn the SideShow gadgets on or off, you may receive an error message that resembles the following:

    One or more gadgets could not be turned on or off

There is a download that resolves this issue. See Hotfixes for details. This issue is resolved in SP1.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB932652.

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