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ITsVISTA KB-Link: KB930379

You may receive an error message during the license installation in Windows Vista when you perform a Windows Anytime Upgrade: “An error occurred during the license installation”

When you try to perform a Windows Anytime Upgrade in Windows Vista, you may see a Software Licensing Commerce Client (SLCC) dialog box. This dialog box contains an error message that resembles the following:

An error occurred during the license installation

Error Code: 0×80070426
Error Information:
The service has not been started.

For assistance please try one of the following support contacts:


For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB930379.

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