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ITsVISTA KB-Link: KB932004

Error message when you try to upgrade a computer that is running Windows XP to Windows Vista: “The legacy OS does not meet the software update requirements: ‘Service Pack 2 for Windows XP’”

When you try to upgrade a computer that is running Microsoft Windows XP to Windows Vista, you cannot select the Upgrade option. Also, you receive the following error message in the Install Windows dialog box:

Upgrade has been disabled

- The legacy OS does not meet the software update requirements: “Service Pack 2 for Windows XP”

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB932004.

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