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ITsVISTA KB-Link: KB926374

You cannot configure Windows Mail to use a Web-based e-mail account in Windows Vista

When you try to configure Windows Mail to use an Web-based e-mail account on a computer that is running Windows Vista, you experience one of the following symptoms:

  • When you try to add a Hotmail account or an MSN account to Windows Mail, you receive the following message:

    Information About HTTP E-mail

    Windows Mail no longer supports the HTTP servers used by Hotmail and other web-based e-mail providers. Click the Back button to set up a different e-mail account, or see other options for accessing your web-based e-mail.

  • When you try to use a Windows Live e-mail account or a different Web-based e-mail account in Windows Mail, you cannot send or receive e-mail messages.

For more information on this issue, including potential causes, workarounds, and resolutions, see: Microsoft KB Article KB926374.

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